Skip to content

Demo store — nothing here is for sale

Free UK delivery on orders over £40 · Order by 2pm for same-day dispatch

Fernhill General Store

Privacy notice

This notice explains what personal information Fernhill General Store collects when you use this website, why, and what your rights are under UK data protection law (the UK GDPR and the Data Protection Act 2018).

Who is responsible for your information

Fernhill General Store is the controller of the personal information collected through this website.

Our business and contact details are set out below.

What we collect

  • Your name and contact details, such as your email address and phone number.
  • Your delivery address, if you have an order delivered.
  • What you order, and your order history.
  • Your account details, if you create an account. Passwords are stored in a scrambled form that nobody can read.
  • Anything you send us, such as questions about an order or a return.

How we use it, and why we're allowed to

  • To take, deliver and support your order, including sending you updates about it — because we need to in order to fulfil our contract with you.
  • To keep records of sales for tax and accounting — because the law requires it.
  • To send you news and offers, and a reminder if you leave something in your basket — only if you've agreed to marketing emails. This is based on your consent, which you can withdraw at any time using the unsubscribe link in any of those emails or from your account.
  • To keep the website secure and prevent fraud — because we have a legitimate interest in doing so.

Who we share it with

We share only what's needed with the companies that help us run the shop: Comrc, the platform that hosts this website and processes information on our behalf; payment providers such as Stripe; and delivery companies, who need your name and address to deliver your order. We don't sell your personal information.

How long we keep it

We keep order records for as long as tax law requires (usually six years). We keep your account until you ask us to close it. We keep your marketing preference, and a record of when you agreed to it, until you unsubscribe; after that we keep only a note not to email you again.

Your rights

You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, and to receive it in a portable form. To use any of these rights, contact us.

If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies and similar storage

This website only keeps what it needs to work on your device, plus a few small conveniences. None of it is used to recognise you, track you or advertise to you, so there is nothing to ask your consent for — which is why you don't see a cookie banner here.

Necessary

Needed for things you ask the shop to do — keep a basket, sign in, pay — and to keep it secure. They can't be switched off.

  • sc_cartcookie

    Remembers your basket.

    Kept for: 30 days

  • sc_customercookie

    Keeps you signed in to your account.

    Kept for: 30 days, or until you sign out

  • comrc-retail-checkoutsaved in this tab

    Stops an order being placed twice if the checkout is sent again. Holds a random code, not your details.

    Kept for: until you close the tab

Conveniences

Small things your browser remembers so the shop is easier to use. They hold nothing that identifies you, aren't shared with anyone else and aren't used to recognise you. Clearing your browser's site data removes them.

  • NEXT_LOCALEcookie

    Remembers the language the shop is shown in.

    Kept for: until you close your browser

  • sc_ann_…saved in your browser

    Remembers that you closed the announcement at the top of the page.

    Kept for: until you clear your browser's site data

  • comrc:grid-densitysaved in your browser

    Remembers how many products per row you chose to see.

    Kept for: until you clear your browser's site data

  • sc_recent_searchessaved in your browser

    Your last five searches, so the search box can offer them again.

    Kept for: until you clear them in the search box, or clear your browser's site data

  • sc_recently_viewedsaved in your browser

    The last twelve products you looked at, to show them under "Recently viewed".

    Kept for: until you clear your browser's site data

  • comrc:listingsaved in this tab

    Remembers a product list as you left it, so going back from a product returns you to the same place.

    Kept for: until you close the tab

Contact us

Fernhill General Store Ltd (demo)

Trading as Fernhill General Store

1 Demo StreetFernhillFH1 1AA

This is a standard template for small online shops, filled in with Fernhill General Store's details. It isn't legal advice, and Fernhill General Store is responsible for it.